Introduction
Effective Date: 12 July 2024

Welcome to Loading Walla, a technology-driven logistics platform that connects truck owners and shipment owners, making transportation seamless and efficient. Our platform helps businesses and individuals manage their trucking needs with real-time tracking, GPS services, Fastag integration, and automated load matching.

Company Registration Details:

Loading Walla is operated by Loading Walla Ventures Pvt Ltd, a company registered in India.

Registered Office: 172, J P House, 3rd Floor, Lane No-2, Saidulajab, Westened Marg, South West Delhi, New Delhi, Delhi, India, 110030.

📧 Contact & Support

📧 Email: care@loadingwalla.com
📞 Phone: 9354761565

By using our platform, you agree to the collection, use, and sharing of your information as described in this Privacy Policy. We are committed to safeguarding your personal data and ensuring a secure experience for all users.

2. Personal Information

a) Personal Information

We collect personal details when you register or use our services, including:

• Name
• Contact details (email, phone number)
• Business name and details
• Location information

b) Non-Personal Information

We collect technical data, including:

• IP address
• Browser type and version
• Usage details such as pages visited, time spent on the site

3. How We Use Your Information

We collect and use your information to:

• Provide GPS Services: GPS tracking for vehicle owners.
• Facilitate Shipment Tracking: We may share tracking information for operational and security purposes.
• User Verification (KYC): We collect documents such as Aadhar Card, GST Number, PAN Card, etc.
• Enhance User Experience: Improve app functionality and security.
• Send Notifications: Transaction updates, service alerts, etc.

Disclaimer

Loading Walla acts as a technology platform connecting users and service providers. We are not liable for any damage, loss, or incidents involving vehicles, including but not limited to accidents, theft, or fire. Users are responsible for their own due diligence.

4. How We Share Your Information

We do not sell your personal information but may share data with:

• Third-party service providers (e.g., payment processors, mapping services).
• Business partners for logistics and transportation.
• Legal authorities when required by law.

5. Data Security

We take strict security measures, including:

• 🔒 Encryption of sensitive data
• 🔒 Secure payment processing
• 🔒 Restricted access to user information

However, no online system is 100% secure. Users should keep their credentials confidential.

6. Your Rights & Choices

You have the right to:

• ✔ Access, modify, or delete your account data
• ✔ Opt-out of promotional notifications
• ✔ Restrict location sharing (disabling GPS may affect app functionality)

To exercise these rights, contact us at care@loadingwalla.com

7. Cookies & Tracking Technologies

The App may use cookies or similar tracking tools to enhance user experience. You can manage tracking permissions in your device settings.

8. Children’s Privacy

Our App is intended for users above 18 years of age. We do not knowingly collect data from minors.

9. Policy Updates

We may update this Privacy Policy from time to time. We encourage users to review it periodically for any changes.

10. Contact Us

📧 Email: care@loadingwalla.com
📞 Phone: 9354761565